Doctor's Optimal Formula, LLC (“DOF” or “we”) maintains this policies & procedures guide as a reference for independent consultants who choose to join doctors optimal formula. As federal, state and local laws constantly change as well as the business environment, doctors optimal formula reserves the right to modify the terms of service as well as policies & procedures at its sole discretion. It is the independent contractors responsibility to periodically check the terms of service and policies & procedures to make sure that he/she is current with any and all changes.
We have a 30-day satisfaction guarantee, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the invoice or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at: email@example.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to contact us regarding your desire to make a return, and once the return is accepted, make a separate purchase for the new item. You can do this during your correspondence with the support team at Doctor's Optimal Formula, or online.
If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.